Serena Crossbody Bag

The Serena Crossbody Bag combines minimalist aesthetics with maximum functionality. Perfect for any occasion, it ensures you stay stylish and organized.

Product Information:

• Texture: PU material

• Process: Soft surface

• Closure: Lock

• Pattern: Plain

• Style: Japanese and Korean

• Color classification: White, yellow, green, black

• Lining material: Synthetic leather

Size Information:

• Parameters: Bottom length 17CM/bottom width 7CM/height 14CM

• Shoulder strap parameters: Middle height 45-50CM/non-removable/adjustable

Enhance your collection with the versatile Serena Crossbody Bag.

Shipping Information

Standard Shipping: We offer standard shipping at a flat rate of $6.77.

Free Shipping: Enjoy free standard shipping on all orders over $110.

• Processing Time: Orders are processed within 1-2 business days. Please note that processing times may be longer during holidays or special sales events.
• Shipping Destinations: We ship US and AU. Please check our shipping policy for more details.
• Tracking Information: Once your order has shipped, you will receive an email with a tracking number and instructions on how to track your package.
• Handling Delays: If there are any delays in shipping, we will notify you via email. For any questions or concerns, please contact our customer service team.

Return Information

• Return Policy: We accept returns within 30 days of delivery. Items must be unused and in their original packaging to qualify for a return.
• Return Process: To initiate a return, please contact our customer service team to obtain a return authorization number. Follow the instructions provided to ship the item back to us.
• Refund Policy: Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.
• Exchange Policy: To exchange an item, please contact us for assistance. Exchanges are subject to product availability.
• Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will provide instructions for returning the item and arrange for a replacement or refund.