Description
Shipping Information
Description:
Wrap yourself in comfort and style with the Penelope Scarf. Made from high-quality cotton, this scarf features vibrant color grid patterns and offers both warmth and elegance. Whether you're heading to a casual outing or need a cozy accessory for colder days, this scarf is your perfect companion.
Specifications:
- Function: Warm
- Color Options: Red Color Grid, Khaki Color Grid, Green Color Grid, Black Color Grid
- Length: 65 x 180cm
Stay cozy and fashionable with the Penelope Scarf—order yours today!
Shipping Information
Standard Shipping: We offer standard shipping at a flat rate of $6.77.
Free Shipping: Enjoy free standard shipping on all orders over $110.
- Processing Time: Orders are processed within 1-2 business days. Please note that processing times may be longer during holidays or special sales events.
- Shipping Destinations: We ship US and AU. Please check our shipping policy for more details.
- Tracking Information: Once your order has shipped, you will receive an email with a tracking number and instructions on how to track your package.
- Handling Delays: If there are any delays in shipping, we will notify you via email. For any questions or concerns, please contact our customer service team.
Return Information
- Return Policy: We accept returns within 30 days of delivery. Items must be unused and in their original packaging to qualify for a return.
- Return Process: To initiate a return, please contact our customer service team to obtain a return authorization number. Follow the instructions provided to ship the item back to us.
- Refund Policy: Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.
- Exchange Policy: To exchange an item, please contact us for assistance. Exchanges are subject to product availability.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will provide instructions for returning the item and arrange for a replacement or refund.